Frequently Asked Questions
Q. How do I sign up?
A. Sign up from your own computer at www.reasors.com and go to Online Shopping. Click on the New Shopper or Unregistered Shopper links and follow the instructions.
Q. How do I contact the store for Online Shopping?
A. You may contact your Online Service Manager Monday - Friday
15th & Lewis: 918-748-8332
21st & Yale: 918-293-2244
41st and Yale: 918-270-2100
71st and Sheridan: 918-493-7442
Broken Arrow - 101st & Elm: 918-451-2890
Broken Arrow - 71st & Lynn Lane: 918-251-5800
Owasso North: 918-371-6400
Sand Springs: 918-246-7200
Q. Do I have to come inside to pickup my order?
A. No. However, please call when you are on your way to the store. Your Online Service Manager will have your order ready for you at the parcel pick-up area.
Q. What is the cost for this service?
A. There is a $5 service charge to pick your items off the shelves.
Q. May I use online shopping if I do not have a computer?
A. Yes. You may place your order by phone by calling 1-877-933-3003. There is an additional $5 charge for orders placed by phone.
Q. What methods of payment are accepted?
A. Credit and Debit Cards Only. The prices you see while ordering online are the prices you will be charged, exceptions would be on adjustments made for random weight items, out of stocks or substitutions.
Q. Is there a minimum online order?
A. There is no minimum order amount.
Q. Can I redeem manufacturer's coupons even though I am shopping online?
A. Yes, simply enter in the face value of the coupon when prompted during your order process and the total amount saved will be deducted from your order total. You must present coupons at the time of pick up.
Q. Will the quality of my meats, produce and fresh product be of the same quality as if I were shopping?
A. Reasor's takes pride in offering fresh quality product all the time. Our trained Online Customer Service Manager will select only the freshest produce and best cuts of meat as if they were shopping for their own families.
Q. Am I able to use Food Stamps to pay for my online order?
A. No. Due to federal regulations, Food Stamps or WIC vouchers cannot be accepted for online orders.
Q. What if I don't finish placing my order before I log off the internet? Will I lose my order?
A. You can save your order and finish it later. Your order will be saved until you are ready to finish your transaction.
Q. What happens if you are out of a particular item I want to purchase?
A. At the beginning of your online shopping session, the program will ask if you would like to allow substitutions. Indicate yes or no and we'll make substitutions as needed.